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Posted

Hi. I tried to purchase the quicksilver class today. When i went to check out it asked that i log in. I tried two passwords (i clearly forgot the password). After the second attempt i was brought to a page that said "We have detected suspicious activity from your IP address. Your access to this site is temporarily suspended."  Now i cannot see the shamans cave website. only the forum. So yeah... i'll definitely need to recover my password and fix the accessibility issue. Thanks in advance for any assistance/help. 

 

Posted

Hi there,

When I tried to look up your account on the site, there was no account for ArcaneHuman, I think you may have only created an account on the forums? There are actually two places you need to create an account, you can use the same password for ease of remembering but the are two different accounts.

I created an account for you, I'll pm the password to you.

Let me know if this did not fix the problem.

Lorrie

Posted
4 hours ago, silenceseeker said:

Hi there,

When I tried to look up your account on the site, there was no account for ArcaneHuman, I think you may have only created an account on the forums? There are actually two places you need to create an account, you can use the same password for ease of remembering but the are two different accounts.

I created an account for you, I'll pm the password to you.

Let me know if this did not fix the problem.

Lorrie

Hey. That resolved the issue. Thank you!

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